Members’ survey – have your say and shape the future of EMS

With 178 EMS Cooperative members, EMS is an international postal express service, reaching nearly every corner of the globe. 

As global markets and customer expectations continue to evolve, so too must EMS. The new EMS Cooperative Strategic Plan 2026–2029 sets a clear ambition: to provide EMS customers with the fastest reliable, high-quality and standardized postal service worldwide for network growth.

To support this work, a consultation is underway across all EMS operators to better understand how the EMS product is currently defined and delivered in each country.

EMS Cooperative member input is essential

An important survey is now open to all EMS Cooperative members. It aims to gather objective insights that will help guide discussions on the future definition, positioning and development of EMS. The results will feed directly into the Global EMS Workshop on 16 and 17 October and help shape priority actions for the years ahead. 

The deadline for replies has been extended until 19 June so there is still time for all members to share their insights.